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White Plains Hospital Receives Outstanding Patient Experience Award

WHITE PLAINS, N.Y. -- White Plains Hospital is once again a recipient of the Outstanding Patient Experience Award™ from Healthgrades, a leading online resource for information about Outstanding Patient Experience Award. 

White Plains Hospital is a two-time recipient of Receives Healthgrades Outstanding Patient Experience Award; an award given to only 15 percent of hospitals nationwide.

White Plains Hospital is a two-time recipient of Receives Healthgrades Outstanding Patient Experience Award; an award given to only 15 percent of hospitals nationwide.

Photo Credit: Contributed

Recipients were identified through an evaluation of 10 patient experience measures, using data collected from a 32-question HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Services) survey of the hospital’s own patients. The survey questions focus on patients’ perspectives of their care during their inpatient hospital stay.

“It is an honor to once again be recognized by Healthgrades for the top quality patient care and service excellence that is a cornerstone of our mission,” said Susan Fox, President and CEO of White Plains Hospital. “This award provides validation of what we already believe to be true, that we are providing the very best experience for our patients.”

Hospitals that are top performers in patient experience continuously monitor trends in what patients find important as it relates to their overall assessment of a hospital stay.

“Consumers are increasingly using patient experience and satisfaction as a measure to both evaluate hospitals and to select where they want to obtain care,” said Evan Marks, Chief Strategy Officer, Healthgrades. “We commend those hospitals that have achieved the Healthgrades 2016 Outstanding Patient Experience Award for delivering superior patient care experiences during their hospital stay.”

There were 448 recipients that achieved the 2016 Healthgrades Outstanding Patient Experience Award™, representing the top 15% of hospitals in the nation for patient experience. Healthgrades evaluated 3,858 hospitals that submitted patient surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from April 2014 – March 2015.

This article is part of a paid Content Partnership with the advertiser, White Plains Hospital. Daily Voice has no involvement in the writing of the article and the statements and opinions contained in it are solely those of the advertiser.

To learn more about Content Partnerships, click here.

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